Shipping + Handling

 

SHIPPING ADDRESS

5515 Daniels St. Chino, CA 91710 | Phone: 909.591.7978

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All orders are processed within 2 business days.

Orders ship Monday-Friday, excluding holidays.

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The cut-off time for priority and express shipping is 12pm PST.  Any orders placed after 12pm PST that are priority or express may not be processed the same day.

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UNDELIVERABLE / REFUSED PACKAGES


Packages returned from failed delivery (multiple delivery attempts, insufficient address information, refusal, cancelled after shipment, etc.) will be subject to a $10 restocking fee for reshipment. Restocking fee will be applied to the final refund amount.

To reship the item, please contact us prior to the refund so we can process your request. Reshipping charges may occur.

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INTERNATIONAL SHIPPING

We ask that international orders be placed via PayPal for processing convenience. Orders are processed within 2 business days but international shipment delivery times vary depending on the location and the customs process. All international shipments will be sent out by USPS First Class International Mail. Faster shipping options are available by request. E-mail info@vbyvye.com to request these faster shipping methods and costs. We are happy to work with you to deliver your items in a time-frame that is acceptable to you. Please note that the shipping charges will depend on the method you choose.

Undeliverable packages for international orders may be subject to abandonment with no refunds given.